Some iPhone 5 users are
complaining that a burst of purple is showing up in their photos -- and Apple
seems to be acknowledging it's just part of how the camera works.Since Apple's
new smartphone was released just over a week ago, some of the millions of users
have reported that, when a strong source of light is present in their
photographs, the light takes on a purple hue. The problem was first noted on
the forums of online computer magazine Anandtech, where a thread discussing the
issue had more than 180 comments Wednesday. "Yeah, I have a feeling this
is going to be Antennagate all over again," one forum member wrote,
referencing antenna problems with the iPhone 4. "I've taken 20,000+ photos
on my 4S, never ONCE had this problem." That user then posted two photos
that appear to show the flare. An e-mail from Apple appears to confirm that the
purple haze isn't all in users' minds. Tech blog Gizmodo quoted an e-mail from
Apple support to a reader. He claims Apple support staff first said the
discoloration shouldn't be happening but shifted after talking to Apple
engineers. "Our engineering team just gave me this information and we
recommend that you angle the camera away from the bright light source when
taking pictures," read the e-mail, as reported by Gizmodo. "The
purple flare in the image provided is considered normal behavior for iPhone 5's
camera." Apple did not respond to a message seeking comment for this
story. A comparison by Mashable, a CNN content partner, studied similar images
taken with an iPhone 5, an iPhone 4S and a Nikon D300. Some of the 5's images
had a purple glow around light sources, while others didn't, Mashable reported.
None of the images from the other two devices displayed the flares. Some have
speculated that the problem is caused by a sapphire cover that Apple added to
the phone's camera. "The new iSight camera in iPhone 5 features a sapphire
crystal lens cover that is thinner and more durable than standard glass with
the ability to provide crystal clear images," Apple wrote in promotional
material for the phone. The iPhone 5 has been Apple's biggest launch to date,
selling 2 million units in the first 24 hours and 5 million over its first
weekend on the market. But with its popularity have come a handful of
persistent complaints, the purple glow being the most recent to gain traction. Foremost
have been problems with Apple's new Maps feature, which for the first time
replaced Google Maps as the default mapping software on Apple's mobile
operating system. The problems -- landmarks misplaced or misnamed, huge swaths
of major cities missing -- prompted Apple CEO Tim Cook to offer a rare apology,
promising that it will be fixed and going so far as to suggest other apps in
the meantime. Other iPhone 5 complaints have ranged from its aluminum casing
scratching easily to light leaking from openings on the phone.
source:http://edition.cnn.com
source:http://edition.cnn.com
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